Privacy Policy
Welcome to NectaRise. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, safeguard and protect your personal information when you visit our website, purchase our products or use our services.
Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and safeguard your personal information.
By using our website and services, you agree to the terms of this Privacy Policy. If you do not agree, please do not access or use our Site.
1. Information we collect
We collect the following types of information:
a. Personal Information
When you make a purchase, register on our site, subscribe to a newsletter, or contact us, we may collect personal information such as:
- Full Name
- Phone Number
- Email Address
- Shipping/ Billing Address
- Payment Information (processed securely)
b. Non-Personal Information
Automatically collected data includes:
- IP Address
- Browser type and version
- Device type and OS
- Pages visited and time spent
- Referral URL
2. How we use your information
We use the information we collect to:
- Process and deliver your orders
- Communicate order updates and promotions
- Respond to your enquiries and support requests
- Improve our website, products, and customer experience
- Comply with legal requirements
3. Sharing your Information
We do not sell or rent your personal information. However, we may share your data with:
- Service Providers: For order fulfillment, payment processing, and marketing support.
- Logistics Partners: To deliver your purchases efficiently.
- Legal Authorities: When required by law or to protect our rights and safety.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Remember your preferences
- Analyze website traffic
- Personalize content and offers
You can manage your cookie preferences through your browser settings.
5. Data Security
We implement industry-standard security measures to protect your personal data, including:
- SSL encryption
- Secure payment gateways
- Limited access to personal information
However, no method of transmission over the Internet is 100% secure.
6. Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Opt-out of marketing communications at any time
To exercise these rights, contact us at: assistance@culinaryh.com
7. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices and encourage you to review their policies separately.
8. Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors.
9. Changes to this Policy
We may update this Privacy Policy occasionally. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
10. Contact Us
For questions, concerns, or data requests, please contact us at:
Email - assistance@culinaryh.com
Confidentiality:
At NectaRise, we value the trust you place in us and are committed to safeguarding the confidentiality of all personal and transactional information you share. User is responsible for maintaining the confidentiality of his account.
1. Scope of Confidential Information
Confidential information includes, but is not limited to:
- Personal details (name, address, contact number, email, etc.)
- Payment information (UPI IDs, card details, bank account info)
- Order history and preferences
- Communication records with our customer support
- Any other information shared during registration, purchase, feedback, or surveys
2. Use of Confidential Information
Your information is used solely for:
- Processing and fulfilling orders
- Improving product offerings and customer experience
- Communicating order updates, offers, or policy
changes - Addressing support requests and feedback
- Legal or compliance purposes, if required
We do not sell, rent, or share your confidential information with third parties for marketing or advertising purposes without your explicit consent.
3. Information Access and Storage
- Access to your confidential information is restricted to authorized personnel only, such as customer service agents or logistics partners, and only as necessary to fulfill your order or support request.
- All data is stored securely on encrypted servers and protected through industry-standard security measures including firewalls, password protection, and limited access protocols.
4. Sharing with Third Parties
We may share limited information with third parties only when necessary, such as:
- Payment gateways to process your
transactions - Logistics partners to deliver your orders
- Analytics tools to improve site
functionality and user experience
These third parties are contractually obligated to maintain the confidentiality and security of the information.
5. Data Retention
We retain your personal data only for as long as necessary to:
- Fulfil the purposes outlined above
- Comply with legal and regulatory obligations
- Resolve disputes or enforce our policies
6. Customer Rights
As a customer, you have the right to:
- Access the information we hold about you
- Request correction or deletion of inaccurate or outdated information
- Withdraw consent for data usage, subject to applicable laws
Requests can be submitted to assistance@culinaryh.com
7. Breach of Confidentiality
In the unlikely event of a data breach:
- We will take immediate steps to contain the breach
- Affected users will be notified promptly
- We will cooperate with authorities as required by law
We may update this policy from time to time to reflect changes in technology, law, or business operations. Updates will be published on our website with the revised effective date.t here...